General Terms & Conditions

1. Acceptance of Terms and Conditions

By purchasing a wheelchair from GETS MEDS Pte Ltd, you agree to comply with and be bound by these terms and conditions. If you do not agree to these terms, please do not proceed with your purchase.

Order Placement: Orders for wheelchairs can be placed through our website or in-store. All orders are subject to acceptance by GETS MEDS Pte Ltd.

Pricing: Prices for wheelchairs are as listed on our website or provided in-store. Prices are subject to change without notice. All applicable taxes, fees, and shipping charges will be added to the total purchase price.

Payment: Payment for the wheelchair purchase can be made using accepted payment methods, as specified on our website or in-store. Payment must be received in full before the wheelchair is shipped or delivered.

Delivery Times: We will make every effort to deliver your wheelchair within the estimated timeframe provided. However, we are not responsible for delays caused by circumstances beyond our control.

Our products are classified under medical devices. Due to hygiene issue, items sold are strictly non-returnable & non-exchangeable.

Warranty Coverage

Exclusions: This warranty does not cover damage or defects resulting from:

  • Normal wear and tear.
  • Misuse, abuse, or improper storage.
  • Unauthorized repairs or modifications.
  • Accidents, fires, or acts of nature.
  • Use of the Wheelchair in commercial or rental settings.
  • Failure to follow the care and maintenance instructions provided with the Wheelchair.

– GETS wheelchair (pushchair) are lightweight & foldable for easy transporting. They are designed for indoor use, that is structurally capable of supporting the weight of the wheelchair (pushchair).

– The wheelchair or pushchair are designed to work on a firm, solid floor/ ground that is structurally capable of supporting the weight of the wheelchair or pushchair, such as on an even floor surface (so long it is able to support the weight of the products). This Warranty does not cover your Product if you use it in a manner incompatible with that intended design and use.

– Imperfections that do not prevent ordinary use and enjoyment of the Product by a reasonable person are not considered to be defects. For example, surfaces may not be perfectly even, imperfection tyres or imperfections on the outer surface of the product and corners may not be perfectly shaped or symmetrical. These are not “defects” for which is not under this Limited Warranty.

– More specifically, this Limited Warranty excludes: (a) minor imperfections and slight cosmetic flaws; (b) normal wear and tear; (c) stains, soiling, burns, and discoloration that occur over time; (d) dampness; (e) individual or personalised preferences relating to users are not used to the movement of the wheels, texture, comfort, and made an amendment(s) to the product as user has specific preference aesthetically etc.; – in other words, some non-preferred product functions, specifications of the wheelchair or pushchair should be expected and is not considered a “defect”); (f) individual or personalised sensitivities.

Edited & updated on 16/9/2023

Orders

All orders can be made by online shopping cart, phone, or email

Pricing

Prices are in Singapore currency, inclusive of 7% GST (Goods & Services Tax).

Payment

We accept:-

Electronic Fund Transfer:

  • Bank : DBS Bank
  • Account Name: GETS MEDS PTE LTD
  • Account Number: 1069039533
  • Account Type: Current
  • Please indicate order reference number.

ATM  transfer:

*  Account Number: 1069039533

*  Take a picture of ATM receipt and Whatsapp to 8809 3165

*  Call immediately and advise us on payment details

  1. Cheques issued by local banks, payable to GETS MEDS PTE LTD
  2. PAYNOW

PayNow:

*  Unique Entity Number (UEN): 201511346R

For all electronic and cheque payments, goods will only be released upon bank clearance.